Last updated: May 2025
Veritas Peptides (ABN pending) ("we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
When you place an order or create an account, we collect: your name, email address, shipping address, phone number, and payment details (processed securely by Shopify Payments — we do not store card numbers). We also collect browsing data via cookies and analytics tools (see Section 6).
2. How We Use Your Information
We use your information to: process and fulfil your orders, send order confirmation and shipping notifications, respond to customer service enquiries, send marketing communications (only with your consent), and improve our website and product range.
3. Disclosure of Information
We do not sell, rent, or trade your personal information. We may share information with: Shopify (our e-commerce platform), Australia Post or courier partners (for delivery), payment processors, and third-party analytics providers. All third parties are bound by confidentiality obligations.
4. Marketing Communications
If you subscribe to our newsletter, you consent to receiving research bulletins and product updates by email. You may unsubscribe at any time using the link in any email, or by emailing support@veritaspeptides.com.au.
5. Data Security
Our website is hosted on Shopify, which maintains PCI DSS Level 1 compliance. All data is transmitted over SSL/TLS encryption. We take reasonable steps to protect your information from misuse, loss, and unauthorised access.
6. Cookies & Analytics
We use cookies to maintain your session, remember your cart, and analyse site traffic via Google Analytics. You may disable cookies in your browser settings; this may affect some site functionality.
7. Accessing or Correcting Your Information
You have the right to access, correct, or request deletion of your personal information. Contact us at support@veritaspeptides.com.au and we will respond within 30 days.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always published at this URL with the date of last update shown above.
9. Contact
Privacy enquiries: support@veritaspeptides.com.au